A Multi-step Process to Ensure Safety

First listen to how we handle very complex safety issues.

Deep understanding of medical terminology

Probing when chronically ill patients downplay symptoms 
Suicidal ideation
Polaris System Icon
Eliciting further symptoms from caregivers
Nuanced clinical evaluation of an ongoing symptom
Domestic abuse

Then watch this video of Munjal Shah speaking about our safety framework.

Now learn about our five step approach to certify the safety of our product.

Phase 1

Polaris Constellation Architecture

Phase 2

Output Testing

Phase 3

Human Clinical Supervision

Phase 4

Escalations to
Human Nurse

Phase 5

Cross-validation

Phase 1

We’re the only company with a novel 5.0T+ parameter constellation architecture where specialized support models increase medical accuracy and safety.

Circular gradient diagram with a central badge 'Safety Focused Generative AI for Healthcare' and surrounding colored nodes labeled Life Sciences, Speech and Language, Safety, Clinical, Common Sense and Scheduling, More Superpowers, etc.

Phase 2

We’re the only company that performs output testing on our LLMs. We hired over 7.7K U.S. licensed clinicians to make 775K test calls.

Phase 3

We’re the only company that does escalations that will escalate to human nurses to ensure safety.

Phase 5

We’re the only company that have over 180 million clinical patient calls, therefore, we were able to cross validate that our real world performance matched our simulated testing.

Read More Information About Our Safety Frameworks

Polaris 4.0 Safety Constellation Architecture

Polaris 3.0 Safety Constellation Architecture

Pioneering Clinician-Led Safety Evaluations for Generative AI at Scale