A Multi-step Process
to Ensure Safety
First listen to how we handle very complex safety issues.
Deep understanding of medical terminology
Probing when chronically ill patients downplay symptoms
Suicidal ideation
Eliciting further symptoms from caregivers
Nuanced clinical evaluation of an ongoing symptom
Domestic abuse
Then watch this video of Munjal Shah speaking about our safety framework.
Now learn about our five step approach to certify the safety of our product.
Phase 1
Polaris Constellation Architecture
Phase 2
Output Testing
Phase 3
Human Clinical Supervision
Phase 4
Escalations to
Human Nurse
Phase 5
Cross-validation
Phase 1
Polaris Constellation Architecture
Phase 2
Output Testing
Phase 3
Human Clinical Supervision
Phase 4
Escalations to
Human Nurse
Phase 5
Cross-validation
Phase 1
We’re the only company with a novel 5.0T+ parameter constellation architecture where specialized support models increase medical accuracy and safety.
Phase 2
We’re the only company that performs output testing on our LLMs. We hired over 7.5k U.S. licensed clinicians to make 725k test calls.
Phase 3
We’re the only company that escalates to human nurses real-time to ensure safety.
Phase 5
We’re the only company that has over 180 million clinical patient interactions, therefore, we were able to cross validate that our real world performance matched our simulated testing.
Read More Information About Our Safety Frameworks
