Orchestrators / Provider / AI Pharmacy

01
Section 01

Problem

Medication problems often remain invisible until they become medical problems.

Patients may never fill a new prescription, cut a dose because of cost, stop a drug after a side effect, or receive duplicate medications from different clinicians. These issues rarely appear in the chart until the patient’s condition worsens.

AI Pharmacy gives patients a consistent point of support for medication history, reconciliation, refills, education, access, and specialty-pharmacy transitions. It identifies what is getting in the way and connects the patient to the right next step.

The result is safer medication use, better adherence, fewer avoidable complications, and more prescriptions retained within the health system’s pharmacy.

02
Section 02

Use Cases

  • Specialty Rx In-House Transition
  • Med Adherence
  • Med Refills
  • Med History
  • Med Reconciliation
  • Med Onboarding
  • Med Therapy Management
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Section 03

Features

Features:
  • Medication Recognition supervisor model with drug-name disambiguation, plus clinical ASR that halves word error rate on drug names.
  • Drug Name Pronunciation TTS at 82.99% (up from 66.0%).
  • Drug Safety benchmark 99.95% vs. 87.9% for the best frontier model.
  • Brand-to-generic mapping with look-alike/sound-alike safety.
  • Drug-drug interaction, contraindication, and condition-specific OTC checks.
  • Dosage verification and adherence checking.
  • Medication reconciliation catching stopped, changed, and duplicated medications (Med Stoppage supervisor model).
  • Conversational med-history capture with structured response recording at 99.3% non-linear intake.
  • Emotional Safety / no-judgment supervisor model so non-adherence gets said out loud.
  • Side-effect elicitation with escalation to a clinician.
  • Motivational Interviewing supervisor model for counseling through the first difficult weeks of a new prescription, when roughly a fifth to a quarter of new scripts are abandoned.
  • Interlinked RAG to resolve specialty Rx insurance, cost assistance, and delivery logistics in-call.
  • Refill scheduling.
  • Multi-call Memory.
  • Structured EHR write-back.
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Section 04

ROI

SAMPLE USE CASE: Specialty Rx In-House Transition → ROI: $6.6M per $1B NPR (~$18K retained script revenue per completed transfer)
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Section 05

Demo Calls

Biosimilars.mp3
Pharmacy Transition Assistance (Insurance)
Med Delivery Support