Products/ AI Self Service
AI Self Service
Solution
Clients want to build their own agents and be less reliant on vendors, and most platforms answer that with a blank page and a manual.
AI Self Service is Hippocratic AI’s Guided Builder: an agent that creates and optimizes other agents, built around your specific complexity, use case, and desired outcome. Your clinical and operations teams describe the program in plain language. Guided Builder drafts the structure and suggests the topics to cover, on the only LLM with the safety, clinical features, persuasion engine, empathy, and judgment to deliver complex patient and member care.
Before anything reaches a patient, you simulate it against realistic patient archetypes: elderly patients with low health literacy, non-English speakers, anxious or resistant callers. Every program must pass HAI’s proprietary safety LLM, real human evaluation, and a mandatory final clinical review gate. Your ideas. Our guarantee. The vendor becomes a partner, not a barrier, to innovation.
Use Cases
• AI Assistant to design new agents and orchestrators
• Integrated with clinician certification platform
• Large scale simulation
• Auto-improvement
+ more
Features
• Access to the most advanced clinical LLM: clinical workflow knowledge applied through plain-language instructions instead of code
• Built-in clinical safety layer, the same infrastructure every HAI agent is built on, tested by HAI’s proprietary safety LLM with human evaluation and a mandatory clinical review gate
• Customer autonomy: see exactly what Guided Builder built before any change goes in, so you review, approve, and ship with confidence
• Run your own simulation against realistic patient archetypes across your actual population
• Enterprise-grade governance: approval workflows and version-controlled workspaces for clinical, compliance, and IT sign-off
• Smart scaffolding and a use case library of pre-built templates for HEDIS measures, care gaps, and post-discharge outreach
• Edge case generation that surfaces gaps while you are still building
• One-click fixes and closed-loop auto-improvement: when a simulation fails, Guided Builder diagnoses the issue and implements the fix
ROI
The return is speed and unlocked backlog: use cases that waited quarters for an engineering slot go live in days, built by the operations and clinical teams who own them, without the vendor middleman, while the safety layer and clinical review gate keep quality identical to agents HAI builds itself.