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Contact Us
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Pneumonia Post-Discharge Recovery Support
Support pneumonia recovery, ensure antibiotic adherence, monitor symptoms, review inhaler use, provide prevention and vaccination advice.
Readmission Prevention
Flood Preparedness Outreach
Provide flood safety tips, evacuation planning, and emergency contact resources.
Rapid Response
Annual Wellness Visit Outreach and Support
Identify eligibility, schedule Annual Wellness Visits, perform intake, and address barriers such as SDOH challenges for patient access.
Quality Improvement
Flu Vaccination (FVA)
Run seasonal campaigns to remind and schedule patients for flu vaccination appointments.
Quality Improvement
Colorectal Cancer Screening (COL)
Outreach to patients for FIT or colonoscopy, assist scheduling, and increase timely return rates.
Quality Improvement
Patient Intake History
Collect patient’s med list, allergies, symptoms, and visit reason before appointment.
More Time For Care
Appointment Scheduling
Assist patients with scheduling, confirming details, and completing pre-visit paperwork.
Inbound Access Point
Pernicious Anemia Management Call
Discuss pernicious anemia diagnosis, treatment options, and ongoing management strategies.
Care Management
Lower Extremity Joint Replacement Discharge Call
Conduct medication review and care coordination following joint replacement discharge.
CMS TEAMS
RWE Longitudinal Patient Follow-Up
Collect updates on medical history, AEs, and PROs per protocol to support study integrity.
RWE/ePRO
Joint Replacement Post-Surgical Recovery Support
Support joint replacement patients by reviewing mobility progress, pain management, therapy compliance, and complication prevention.
Access Growth
Mammogram Screening Completion Outreach
Encourage patients to complete mammogram screening, emphasize prevention, assist with scheduling, and answer questions.
Access Growth
Patient Assistance Program Outreach
Confirm eligibility, explain program benefits, and guide members through enrollment steps.
Patient Access
Program Enrollment Support
Confirm eligibility, explain program benefits, and collect details for enrollment process.
MedInfo/Call Center
Adverse Event Detection Support
Document adverse events, collect reporter/patient details, and escalate for safety review.
MedInfo/Call Center
Study Coordinator and Nurse Support
Provide trial guidance, answer protocol questions, and escalate to PI when necessary.
Interventional Clinical Trials
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Interventional Clinical Trials
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